ESEE
® Ordering
Ordering Policy:
For all products offered for sale on our web site, ESEE
® Knives accepts online credit card orders via
PayPal (Visa, MasterCard, Amex, Discover, E-Checks). If you prefer to order
with a credit card by phone, please contact us at (256) 613-0372.
NOTE: We do not ship individual orders outside the United
States unless the buyer agrees to pay extra postage. We do not guarantee
delivery on any package shipped outside the United States. We will provide a
tracking number but once it leaves the United States we make no guarantees
of delivery. Please see our dealer page for
international sales. We ship via USPS priority mail unless otherwise stated.
Applicable sales tax applies for all orders shipped to Alabama.
For dealer orders we ship via UPS inside the United
States and Express Mail on international orders.
While some products (accessories and sheathing) are
available directly from ESEE ® Knives via this
website, we do not compete with our dealers and distributors. Some dealers
may be higher and some may be lower but we encourage the end-user to always
buy from a dealer before buying directly from us.
We realize that some dealers/distributors may not stock all the accessories
listed on our web site, so we offer direct sales of accessories as a service
to our customers who cannot find a specific item or component from their
local dealer. We do not sell ESEE ® Knives
directly to the public and leave those sales for our
dealer network. If a specialty item (such as a limited edition model) is
not offered to our dealer/distributor network, then it will be marked as
such and only offered for sale through this web site or the
discussion forum.
All warranty claims are handled by ESEE
®, not the dealer. If you have a warranty claim
then follow the direction on our warranty page.
We do not offer or sell "seconds" or knives considered to
have manufacturing defects. All knives sold by ESEE ®
Knives are built to our rigid quality specifications.
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