ESEE ® Ordering       

 

Ordering Policy:

 

For all products offered for sale on our web site, ESEE ® Knives accepts online credit card orders via PayPal (Visa, MasterCard, Amex, Discover, E-Checks). If you prefer to order with a credit card by phone, please contact us at (256) 613-0372.

NOTE: We do not ship individual orders outside the United States unless the buyer agrees to pay extra postage. We do not guarantee delivery on any package shipped outside the United States. We will provide a tracking number but once it leaves the United States we make no guarantees of delivery. Please see our dealer page for international sales. We ship via USPS priority mail unless otherwise stated. Applicable sales tax applies for all orders shipped to Alabama.

For dealer orders we ship via UPS inside the United States and Express Mail on international orders.

While some products (accessories and sheathing) are available directly from ESEE ® Knives via this website, we do not compete with our dealers and distributors. Some dealers may be higher and some may be lower but we encourage the end-user to always buy from a dealer before buying directly from us. We realize that some dealers/distributors may not stock all the accessories listed on our web site, so we offer direct sales of accessories as a service to our customers who cannot find a specific item or component from their local dealer. We do not sell ESEE ® Knives directly to the public and leave those sales for our dealer network. If a specialty item (such as a limited edition model) is not offered to our dealer/distributor network, then it will be marked as such and only offered for sale through this web site or the discussion forum.

All warranty claims are handled by ESEE ®, not the dealer. If you have a warranty claim then follow the direction on our warranty page.

We do not offer or sell "seconds" or knives considered to have manufacturing defects. All knives sold by ESEE ® Knives are built to our rigid quality specifications.